Privacy Policy
Understanding how we protect and handle your personal information at codexdatadev
Last Updated: March 15, 2025
Introduction and Scope
At codexdatadev, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our budget approval workflow platform and related services. We operate under Taiwan's Personal Data Protection Act and follow international privacy standards to ensure your data remains secure.
This policy applies to all users of our platform, including trial users, subscribers, and visitors to our website. When you interact with our services, you trust us with your information – and we don't take that responsibility lightly.
Information We Collect
We collect several types of information to provide and improve our budget approval workflow services:
- Personal identifiers including name, email address, and phone number when you register
- Company information and organizational details for business accounts
- Budget data, approval workflows, and financial information you input into our system
- Usage patterns, feature interactions, and system performance data
- Communication logs from customer support interactions and system notifications
- Technical data such as IP addresses, browser types, and device specifications
- Authentication information including encrypted passwords and security tokens
How We Use Your Information
Your information serves specific purposes related to delivering and improving our budget approval workflow platform. We use collected data to operate the service, process your requests, and enhance your experience.
- Providing core budget approval workflow functionality and maintaining your account
- Processing financial data and generating approval workflows based on your requirements
- Communicating important updates, security alerts, and service notifications
- Analyzing usage patterns to improve platform performance and develop new features
- Ensuring platform security and preventing unauthorized access or fraudulent activity
- Providing customer support and resolving technical issues
- Complying with legal obligations and regulatory requirements in Taiwan
Data Sharing and Third Parties
We maintain strict control over your data and limit sharing to essential service providers and legal requirements. We never sell your personal information to third parties for marketing purposes.
When We Share Information
Data sharing occurs only in specific circumstances: with trusted service providers who help us operate the platform, when required by law or legal process, during business transfers with proper safeguards, or with your explicit consent for specific purposes.
Our service providers include cloud hosting companies, payment processors, and security monitoring services. These partners are contractually bound to protect your information and can only use it for specified purposes related to our service delivery.
Your Privacy Rights
Under Taiwan's Personal Data Protection Act and international privacy standards, you have several important rights regarding your personal information:
Access Your Data
Request a copy of all personal information we hold about you, including how it's being used and who it's shared with.
Correct Information
Update or correct any inaccurate personal information in your account or our records.
Delete Your Data
Request deletion of your personal information, subject to legal retention requirements.
Data Portability
Export your data in a structured, commonly used format to transfer to another service.
To exercise these rights, contact us using the information provided below. We'll respond to your request within 30 days and may need to verify your identity before processing certain requests.
Data Security and Protection
We implement comprehensive security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our security approach includes both technical and organizational safeguards.
- End-to-end encryption for data transmission and storage of sensitive financial information
- Multi-factor authentication requirements for account access and administrative functions
- Regular security audits, vulnerability assessments, and penetration testing
- Strict access controls limiting employee access to personal information
- Secure data centers with physical security measures and environmental controls
- Incident response procedures for potential security breaches or data incidents
- Regular security training for all employees handling personal information
While we maintain industry-standard security practices, no system is completely secure. We encourage you to use strong, unique passwords and enable two-factor authentication on your account.
Data Retention and Deletion
We retain your personal information only as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Different types of information have different retention periods based on their purpose and legal requirements.
Retention Periods
Account information is retained while your account is active and for three years after closure. Financial data and workflow information may be retained longer to comply with Taiwan's business record requirements. Communication logs are typically retained for two years for quality assurance and dispute resolution.
When retention periods expire, we securely delete or anonymize your information. In some cases, we may retain certain information in anonymized form for analytical purposes, but this data cannot be linked back to you personally.
International Data Transfers
As our platform operates globally, your information may be transferred to and processed in countries outside Taiwan. We ensure appropriate safeguards are in place for any international transfers of personal information.
When transferring data internationally, we rely on adequacy decisions, standard contractual clauses, or other approved mechanisms to ensure your information receives equivalent protection regardless of where it's processed. We work only with service providers who demonstrate adequate data protection standards.
Cookies and Tracking Technologies
Our platform uses cookies and similar technologies to provide functionality, analyze usage, and improve your experience. We use both essential cookies required for platform operation and optional cookies for analytics and optimization.
- Essential cookies that enable core platform functionality and security features
- Performance cookies that help us understand how users interact with our platform
- Preference cookies that remember your settings and customizations
- Analytics cookies that provide insights into usage patterns and feature popularity
You can control cookie settings through your browser preferences, though disabling essential cookies may affect platform functionality. We provide clear information about our cookie use and obtain consent where required.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. When we make significant changes, we'll notify you through your account or other communication methods.
We encourage you to review this policy regularly to stay informed about how we protect your information. The "Last Updated" date at the top of this policy indicates when the most recent changes were made.
Contact Us About Privacy
If you have questions about this privacy policy, want to exercise your privacy rights, or need to report a privacy concern, please contact us:
Email: support@codexdatadev.com
Address: 110, Taiwan, Taipei City, Xinyi District, Songren Road, 100號8樓
Phone: +88672222358
We aim to respond to all privacy-related inquiries within 30 days and will work with you to address any concerns about how we handle your personal information.